Website and Console outage

Incident Report for Melbourne IT Service Status

Resolved

At this stage we believe the access issue has been resolved. Customers websites and ours are back up and able to be accessed.

Posted Nov 15, 2017 - 11:51 AEDT

Investigating

Customers are reporting difficulty accessing the Melbourne IT website, console and their own websites from non-mobile connections within Australia. International and mobile access appears unaffected.

We are investigating the issue as a priority with other ISPs to determine the source of the issue.

Posted Nov 15, 2017 - 11:22 AEDT

This incident affected: Melbourne IT Infrastructure (Billing Systems).