All Systems Operational
Cloud Hosting Operational
Hosting ? Operational
Email ? Operational
cPanel Hosting Operational
Hosting ? Operational
Email ? Operational
Professional Email Operational
Office 365 ? Operational
Legacy Hosting Operational
Domainz Legacy & Quickstart Hosting ? Operational
Domainz Legacy & Quickstart Email ? Operational
Managed Exchange Mail ? Operational
Legacy Web Forwarding Operational
DNS Operational
MyAccount PowerDNS ? Operational
Cloud DNS ? Operational
cPanel DNS ? Operational
Domainz Legacy DNS ? Operational
Domainz Quickstart DNS ? Operational
Domainz Cloud DNS ? Operational
Network Infrastructure Operational
Internal Network ? Operational
External Network ? Operational
Account Interfaces Operational
90 days ago
100.0 % uptime
Today
MyAccount ? Operational
Hosting console ? Operational
Domainz Account ? Operational
Domain Name Management Operational
90 days ago
100.0 % uptime
Today
Support Centre Operational
Live Chat ? Operational
24h Phone Support ? Operational
Email Support ? Operational
Domainz Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 2, 2021

No incidents reported today.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021
Resolved - This incident has been resolved.
Feb 25, 16:05 AEDT
Monitoring - The planetdomain.com zone service has been restored, customers' zone records and services should start propagating as per normal.
If you are experiencing any issues related to this, please reach out for support via the 'contact us' page on our website.
https://www.melbourneit.com.au/contact-us/
Feb 24, 14:48 AEDT
Identified - Dear customers,

We have identified an incident involving planetdomain.com zone services.

Those who have their domain name servers currently set to ns1.planetdomain.com and ns2.planetdomain.com may experience service outages.

You will not need to do anything in the interim. Once rectified, your records will start resolving as per normal.

We apologise for any downtime and inconvenience this may cause and will continue to keep you updated on the matter.
Feb 24, 13:55 AEDT
Feb 24, 2021
Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021
Resolved - This incident has been resolved.
Feb 20, 10:20 AEDT
Monitoring - Thank you for your patience while we've work to resolve this issue. Customers can again manage their domains through the Console.

The connection to the registry, which is used to manage domains, has been restored and our Technicians are monitoring this to ensure there are no further problems.
Feb 20, 10:18 AEDT
Identified - We are currently experiencing connection issues to the Tucows HRS registry.

Affected customers are unable to manage their domains through the Console.

Our Technicians are investigating this with the utmost urgency and we will keep our customers updated as we work to resolve this.
Feb 19, 18:18 AEDT
Feb 19, 2021
Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.