All Systems Operational
Cloud Hosting Operational
Hosting ? Operational
Email ? Operational
cPanel Hosting Operational
Hosting ? Operational
Email ? Operational
Professional Email Operational
Office 365 ? Operational
Legacy Hosting Operational
Domainz Legacy & Quickstart Hosting ? Operational
Domainz Legacy & Quickstart Email ? Operational
Managed Exchange Mail ? Operational
Legacy Web Forwarding Operational
DNS Operational
MyAccount PowerDNS ? Operational
Cloud DNS ? Operational
cPanel DNS ? Operational
Domainz Legacy DNS ? Operational
Domainz Quickstart DNS ? Operational
Domainz Cloud DNS ? Operational
Network Infrastructure Operational
Internal Network ? Operational
External Network ? Operational
Account Interfaces Operational
90 days ago
100.0 % uptime
Today
MyAccount ? Operational
Hosting console ? Operational
Domainz Account ? Operational
Domain Name Management Operational
90 days ago
100.0 % uptime
Today
Support Centre Operational
Live Chat ? Operational
24h Phone Support ? Operational
Email Support ? Operational
Domainz Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Aug 25, 2019

No incidents reported today.

Aug 24, 2019

No incidents reported.

Aug 23, 2019
Resolved - The Console experienced slow responsiveness from 11:56am (AEST) 22 August 2019. The customer impact has been low and we have received minimal calls for this issue. Our technical team were able to were able to identify a system issue and apply fixes to resolve this at 2:00pm (AEST) 22 August 2019.

This has been resolved as of 4:15pm (AEST) 23 August 2019 should you have any further questions about this incident, or still have concerns, you can get in touch with our Customer Service team by phoning 1300 654 677.
Aug 23, 16:17 AEST
Investigating - We would like to advise customers that we are currently experiencing some issues with our customer facing console as of 11:56am. Customers may experience slow responsiveness from their console or the inability to log in. We are investigating this as a priority and will post updates as they are available.
Aug 22, 12:00 AEST
Aug 22, 2019
Resolved - We would like to advise that our phone systems have been restored. Our technicians have resolved the high CPU issue on the central server. This is being marked as resolved as of 12:30pm AEST. We understand that phone support is important to provide excellent customer service, we're glad we can continue assisting our customers.
Aug 22, 15:38 AEST
Update - Our phone systems experienced a degradation of service from approximately 11:50am to 12:130pm AEST. This was resolved by our technicians. The root cause of the issue is being investigated to ensure this doesn't reoccur, our technicians will continue to monitor the phone system is functioning correctly.
Aug 22, 14:29 AEST
Monitoring - The degradation with our phone systems has now been resolved as of 12:30pm AEST however we will continue to monitor this for the next 30 minutes to prevent this from re-occurring.

We thank you for your patience during this period.
Aug 22, 12:51 AEST
Investigating - We would like to advise customers that as at 11:50am AEST we are currently experiencing degradation with our phone system, which may result in poor call quality or disconnections. Our technicians are looking into this as a priority. During this period we recommend customers contact us via our Live Chat and Email support as these are unaffected by this issue.
Aug 22, 12:23 AEST
Aug 21, 2019
Resolved - We would like to advise customers that we experienced issues with our customer facing console. Customers experienced slow responsiveness from their console or the inability to log in from 11:45am. We have investigated and resolved this as a priority at 3:56pm.
Aug 21, 16:10 AEST
Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.