Today we experienced a large DDoS attack on our DNS servers that disrupted our web hosting (Cloud and cPanel), email platforms, and access to the Console (our customer administration portal).
A Distributed Denial-of-Service (DDoS) attack is where incoming web traffic floods the targeted system. This impacted a large number of our customers.
The incident started at 10am. In response, we implemented our DDoS mitigation services as standard operating procedure and implemented international traffic management measures. This returned normal service by 11:30am.
This is now resolved and we are continuing to monitor the situation closely.