Investigating - We would like to advise customers that we are currently experiencing issues with our cPanel Email servers.

Our technicians are working on this as priority to resolve and updates will be provided as soon as they are made available.

Service Impact:
Customer's will be unable to send and receive emails, senders will receive a bounceback. Customer's will also be unable to access Webmail during this
Feb 28, 09:26 AEDT
Cloud Hosting Operational
Hosting ? Operational
Email ? Operational
cPanel Hosting Partial Outage
Hosting ? Operational
Email ? Partial Outage
Professional Email Operational
Office 365 ? Operational
Legacy Hosting Operational
Domainz Legacy & Quickstart Hosting ? Operational
Domainz Legacy & Quickstart Email ? Operational
Managed Exchange Mail ? Operational
Legacy Web Forwarding Operational
DNS Operational
MyAccount PowerDNS ? Operational
Cloud DNS ? Operational
cPanel DNS ? Operational
Domainz Legacy DNS ? Operational
Domainz Quickstart DNS ? Operational
Domainz Cloud DNS ? Operational
Network Infrastructure Operational
Internal Network ? Operational
External Network ? Operational
Account Interfaces Operational
MyAccount ? Operational
Hosting console ? Operational
Domainz Account ? Operational
Support Centre Operational
Live Chat ? Operational
24h Phone Support ? Operational
Email Support ? Operational
Domainz Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 27, 2017

No incidents reported.

Feb 26, 2017

No incidents reported.

Feb 25, 2017

No incidents reported.

Feb 24, 2017

No incidents reported.

Feb 23, 2017

No incidents reported.

Feb 22, 2017

No incidents reported.

Feb 21, 2017
Resolved - We are now confident the issue has been repaired. We thank you for your patience.
Feb 21, 14:52 AEDT
Monitoring - Our administrators have advised that access to The Console has been restored. We are going to closely monitor the situation to ensure we do not see a re-occurrence.
Feb 21, 10:01 AEDT
Investigating - We would like to advise customers of a disruption causing The Console to be inaccessible at this time. Our administrators are investigating this as a priority and updates will provided as they are made available. Customers may experience longer than expected wait times when contacting our support team.

Customers will be unable to login, manage and order domains and services via the Console at at this time.
Feb 21, 09:52 AEDT
Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017

No incidents reported.

Feb 16, 2017
Completed - The scheduled maintenance has been completed.
Feb 16, 05:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 05:00 AEDT
Scheduled - Scheduled maintenance will be performed on our Cloud DNS servers. This upgrade is being implemented in order to improve the stability and performance of our DNS platform. We do not anticipate any customer impact during this period.
Feb 15, 17:22 AEDT
Feb 15, 2017
Completed - The scheduled maintenance has been completed.
Feb 15, 05:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 05:00 AEDT
Scheduled - Scheduled maintenance will be performed on our cloud DNS servers. This upgrade is being implemented in order to improve the stability and performance of our DNS platform. We do not anticipate any customer impact during this period.
Feb 14, 17:12 AEDT
Feb 14, 2017

No incidents reported.