All Systems Operational
Cloud Hosting Operational
Hosting ? Operational
Email ? Operational
cPanel Hosting Operational
Hosting ? Operational
Email ? Operational
Professional Email Operational
Office 365 ? Operational
Legacy Hosting Operational
Domainz Legacy & Quickstart Hosting ? Operational
Domainz Legacy & Quickstart Email ? Operational
Managed Exchange Mail ? Operational
Legacy Web Forwarding Operational
DNS Operational
MyAccount PowerDNS ? Operational
Cloud DNS ? Operational
cPanel DNS ? Operational
Domainz Legacy DNS ? Operational
Domainz Quickstart DNS ? Operational
Domainz Cloud DNS ? Operational
Network Infrastructure Operational
Internal Network ? Operational
External Network ? Operational
Account Interfaces Operational
MyAccount ? Operational
Hosting console ? Operational
Domainz Account ? Operational
Support Centre Operational
Live Chat ? Operational
24h Phone Support ? Operational
Email Support ? Operational
Domainz Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 30, 2017

No incidents reported today.

May 29, 2017
Resolved - Services have remained stable and we are confident that this incident is now resolved.
May 29, 16:17 AEST
Monitoring - We would like to advise that the payment gateway service has now been restored. We will continue to closely monitor this service.
May 29, 13:31 AEST
Update - We are still closely working with our vendor to restore the payment gateway services. There is still no ETA at this stage.

Further updates will follow once they become available.
May 29, 12:59 AEST
Update - We are currently still working with our vendor to restore services as soon as possible. We unfortunately do not have an ETA at this stage.

We will update this alert as soon as we have further information.
May 29, 10:57 AEST
Investigating - There is a technical issue currently preventing us from processing some payments via our payment gateway.
We are working with our financial provider to remedy this situation as soon as possible.
We appreciate your understanding and patience during this time and will provide updates as they become available.
May 29, 09:57 AEST
May 28, 2017

No incidents reported.

May 27, 2017

No incidents reported.

May 26, 2017

No incidents reported.

May 25, 2017

No incidents reported.

May 24, 2017

No incidents reported.

May 23, 2017
Completed - The scheduled maintenance has been completed.
May 23, 12:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 10:00 AEST
Scheduled - Customers are advised that we will be performing maintenance on our shopping cart to improve functionality and stability. There is no customer impact expected during this maintenance.
May 18, 15:39 AEST
May 22, 2017

No incidents reported.

May 21, 2017

No incidents reported.

May 20, 2017

No incidents reported.

May 19, 2017

No incidents reported.

May 18, 2017

No incidents reported.

May 17, 2017

No incidents reported.

May 16, 2017
Resolved - We are now confident the issue has been repaired. We thank you for your patience.
May 16, 17:19 AEST
Investigating - We would like to advise customers of a disruption causing The Console to be inaccessible at this time. Our administrators are investigating this as a priority and updates will provided as they are made available. Customers may experience longer than expected wait times when contacting our support team.

Customers will be unable to login, manage and order domains and services via the Console at at this time.
May 16, 14:16 AEST